Mitel 3300 Engineer

Competitive | Welwyn Garden Cit | Permanent
Posted 1 year ago

Mitel 3300 Engineer

Package: £30,000 - £44,000 p.a. based on experience & accreditation
Benefits: To be confirmed
Holidays: 25 days annual leave plus Bank holidays
Location: Welwyn Garden City, Hertfordshire (HO)

The Company

Established for over 20 years, the company is one of the UK’s leading suppliers of communications solutions. Originally founded as a systems support company, it has retained these core values as it has expanded into a national telecoms and data provider.

Combining innovative products and unrivalled pre and post-sale customer support; the company’s professional and personal approach has resulted in long-standing relationships with customers that span all market sectors.

They are proud to deliver a complete communications solution, offering a choice of on-premise or hosted telephony, ISDN, SIP trunks, internet connectivity and mobile. Additional applications include wireless networks, web filtering and security, contact centres and collaboration.

The company offers several comprehensive service and support contracts from standard cover (Monday – Friday 9am-5pm) to 24 hours a day, 7 days a week, 365 days a year. Their support desk and in-house engineers are fully trained and certified in all products and services offered.

The Role

The company are seeking a Mitel Voice Applications and Unified Communications specialist, working specifically on Mitel 3300, and who has MiCC accreditation. The successful candidate will join a team of engineers responsible for installing and maintaining Telephony and Networking Solutions throughout the UK.

The Candidate

The candidate must have a minimum of 2-3 years experience in the communications industry, be familiar with SLAs, be willing to contribute to an on call rota and hold Mitel accreditations. The company are looking for candidates who are formally accredited on the Mitel 3300 platform, with MiCC.

The ideal candidate will be a team player, driven, take great pride in their work whilst interacting with customers and be looking to develop their skills embracing new technologies.

Whilst evidencing traditional voice experience the ideal candidate will have experience within Contact Centres and Unified Communications. Networking experience with manufacturers such as HP and Cisco would be advantageous.

The applicant shall be adaptable and be willing to work with new technologies and products and above all show themselves ready for a challenge. The candidate should have a positive attitude, take great satisfaction from deploying applications and be able to demonstrate a strong focus on customer service.

The company have nationwide clients, so location is flexible.

For more information about this role, please contact:

Joe Burder
01442 285 020

See Joe Burder's jobs
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