ERP Support Analyst

Competitive | Chiba-ken | Permanent
Posted 11 months ago

IT Site Support Technician / IT Support Analyst
Salary: 6m Yen
Job Location: Chiba-Ken
Job Type: Permanent

Working for a global leader in the medical manufacturing sector, an opportunity for an IT Support Technician/IT Support Analyst skilled with Active Directory user functions (ADS & Exchange), Windows XP, 7 and 10, knowledge of anti-virus/ anti-malware programs; LAN and Network technologies.

This role is provide Service Desk, Onsite Technical and product technical support and solutions to end users, management, and customers and troubleshoot issues relating to hardware, software, network, IP phone, printers, faxes, mobile device, AD and application account management.
As an IT support Technician, you will provide support to all employees and any third party consultants. You will manage tickets in the current service desk system and ensure timely resolution of issues or escalate for additional support, all within the service level agreement.
• SOX compliance knowledge
• ITIL framework knowledge
• Maintaining documentation
• Light experience administering servers
• Experience supporting ERP/CRM systems
• Experience support in-house, custom, or proprietary software systems

As this role is working for a global organisation, you will need to be fluent in both Japanese and English.

For more information about this role, please contact:

Chris Finch
01442 509 081

See Chris Finch's jobs
Related Jobs

SAP HR Consultant

Competitive | New Brunswick | Contract

SAP HR Functional Consultant, must be an expert within Time & attendance Must have worked on a number of end to end implementations Based in Europe 3 month contract please send cv's to

SAP Finance Consultant

Competitive | 67, 3ª Planta | Contract

I am looking for a number of SAP FI consultant to work for my client in Lisbon. The project will be 6 - 9 months. I require someone who speaks fluent Portuguese...

Test Manager - Infrastructure - Windows

Competitive | Antwerpen | Contract

Role: Test Manager- Infrastructure-Windows Location: Oslo, Norway Duration: 6 months Rate: ...