Credit Controller - London - £38.5K - Dutch Or German Speakers

£35,000 | London | Permanent
Posted 11 months ago

Summary of the Credit Controller role:

The Credit Controller deals with all matters relating to management of the Sales Ledgers, maximising cash flow and minimising exposure to risk in accordance with Company Policy.

Requirements of the Credit Controller Role:

• Manage nominated Debtor Accounts to maximise cash flow/minimise bad debts through the OnGuard credit management system
• Keep over 90 day debt at a low and manageable level by applying the escalation process
• Recommend non paid accounts to Operations Finance Manager for escalation to external debt collectors
• Promptly investigate and address Billing Queries raised by clients and use the OG CMS to chase for resolutions from internal sources
• Manage the approval process for new and existing business opportunities on assigned ledger
• Prepare Daily Banking Sheets to reflect Client Payments (Cash & Direct Payments)
• Input and allocation of Client Payments into Exact
• Carry out ad hoc tasks relating to Billing and Credit Control as required by the Operations Finance Manager
• Manage customer relationships to a very high standard, taking conference calls and F2F meetings as required.
• Engage the wider business when chasing/escalation accounts to ensure customer relations are maintained

Skills and experience of the successful credit controller:

• Fluent in either German or Dutch to a business level
• Proven previous experience in a similar role, i.e. highly transactional
• Knowledge of standard accounting packages.
• Good knowledge of credit management systems.
• Excellent organisational skills.
• Good problem solving skills; a creative approach with the ability to develop new ideas.
• Exceptional time management skills and the ability to prioritise.
• Ability to deal sensitively, assertively and objectively with people in person and on the telephone.
• Ability to produce work to a consistently high standard within tight deadlines.
• Capability to work independently and as part of a team.
• Ability to understand the importance of confidentiality and to ensure that confidentiality is maintained.
• Salesforce experience desired

For more information about this role, please contact:

Ashley Waterman
01892 553 241

See Ashley Waterman's jobs
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