IT Helpdesk Support Assistant

£22,000 | YORKSHIRE | Permanent
Posted 10 months ago

IT Technical Support Engineer required by leading UK services company skilled with 1st line IT support and 2nd line IT support skills including most of the following
• Proficiency in windows and its support (versions: 7, 8 & 10)
• Basic understanding of Apple IMac and handheld devices.
• Knowledge of MS Office 365 applications.
• Demonstrable understanding of the principles of networking (AD & Group Policy) and corporate security, including Firewall & Web Filters.
Must have strong analytical/analysis capabilities including requirements gathering coupled with excellent documentation skills

Our client, a £90 Million turnover company has a small but technically diverse IT department which supports, with the aid of 3rd parties, the daily trading and IT development.
The position of Technical Support Engineer is responsible for the performance, availability and development of the IT infrastructure, whilst also having a close working relationship with the software development and business analysis functions.
Our client is committed to Continuous Improvement and deliver on their promises. As a company they treat each other with respect while creating and inspiring customer loyalty.

To be successful in this role you will also possess

• Excellent customer facing skills and ability to work under pressure to meet deadlines with strong attention to detail and accuracy
• Troubleshooting and basic maintenance of commercial office multi-function printers
• Excellent verbal and written communication skills and analysis capabilties including documentation

This is a Permanent role as a Technical Support Engineer with a proposed salary of £20,000 - £22,000 per annum.
To be considered for this sought after opportunity apply now for an immediate CV review and further discussion about the role

For more information about this role, please contact:

Sam Baillie
01423 878 679

See Sam Baillie's jobs
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