Mitel Engineer

£40,000 | Burton-on-Trent | Permanent
Posted 5 months ago

The Company

This client works closely with their customers to understand their business objectives across:
- Agile Working
- Virtualisation
- Resilience
- Customer engagement
- Multi-media integration
- PCI compliance
- Cloud migration
- Device management and security
- Network performance monitoring
- Day to day servicing

They use their network of partners across voice, data and infrastructure together with their commitment to service excellence to recommend the right mix of technology, project management and deployment and post-sales support to ensure that clients deliver on their objectives.
The technology may often be complicated but the approach is straightforward.

The company focus on their project objectives from the outset, designing solutions with client input and then deliver on their promises. This in turn is backed up by a commitment to end to end accountability and service delivery.

Highly accredited, with world class partners such as Microsoft, Mitel, Gamma, TalkTalk, Virgin Media, Vodafone, O2, EE, Apple, Blackberry and Cisco, the company are able to provide a comprehensive fully managed service to our clients.

Their ethos is a simple one. They always treat their clients in the same manner that they would expect to be treated. Their background is within the legal industry and they are viewed as a trusted partner to a number of the UK's leading professional service providers. They have delivered a number of mobility, customer engagement and resilient programmes.


The Role

The company are seeking a Mitel Voice Applications and Unified Communications specialist, working across multiple product sets, such as MCD, 3300, CCM and MiCollab. The successful candidate will join a team of engineers responsible for installing and maintaining Telephony and Networking Solutions throughout the UK.


The Candidate

The candidate must have a minimum of 3 years experience in the communications industry, be familiar with SLAs, be willing to contribute to an on call rota and hold Mitel accreditations.

Whilst evidencing traditional voice experience the ideal candidate will have experience within Contact Centres and Unified Communications (ideally Skype for Business) and working with SIP and VMWare. Networking experience with manufacturers such as HP and Cisco (both traditional and Meraki) would be advantageous.
The candidate should have a positive attitude, take great satisfaction from deploying
applications and be able to demonstrate a strong focus on customer service.

The applicant shall be adaptable and be willing to work with new technologies and products and above all show themselves ready for a challenge.

Ideally the candidate will be Midlands based as there will be a requirement to work from Head Office at least 2 days per week.


The Recruiter

IQ Networks are a specialist niche technology recruiter, part of the InterQuest Group, who use dedicated techno teams to recruit in Unified Communications, Internet of Things, Wi-Fi, Networks, Network Security, Data Centre’s, Fibre and Hosting & Storage. InterQuest have 9 offices in the UK and USA, are the 7th largest technology recruiter in the UK and are quoted on AIMs.

For more information about this role, please contact:

Joe Burder

joe.burder@itqnetworks.com
01442 285 020

See Joe Burder's jobs
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