1ST/2ND LINE SUPPORT

£25,000 | Wetherby | Permanent
Posted 3 months ago

IT Support Technician
Salary: £19,000-£25,000
Job Location: East Leeds
Job Type: Permanent

An opportunity is available for an experienced 1st/2nd Line Support Technician to. The role is to support and maintain all company IT infrastructure and applications. The role will also require you to support management in the fulfilment of various projects. This is an opportunity to join al business that encourages career progression and actively encourages its people to bring ideas to the table.

You will be working with, and experience would be beneficial of, the following:

- Supporting, maintaining and documenting all company IT infrastructure (1st & 2nd Line Support)
- Management of call logging and resolution through the IT helpdesk
- Rebuilding, refreshing and troubleshooting of Windows 7/8/10 Desktops
- Microsoft Based Servers (2008/2012/2016 including SQL & Remote Desktops) on a Hyper-V platform
- Windows Server network environments - Active Directory, DHCP, DNS and Group Policy
- Business networks - switches, routers, firewalls
- Remote Desktop servers / services

Skills Required:-
- Minimum of 18 months experience in a similar role
- Excellent communication and people skills
- A positive and enthusiastic outlook
- Clear communicator - dealing with customers over the telephone and with good written communication skills
- A basic Networking Knowledge of TCP/IP/DNS/DHCP

For more information about this role, please contact:

Matthew McNeill

Matthew.McNeill@interquestgroup.com

See Matthew McNeill's jobs
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