Technical Support Engineer
£25,000 | Gateshead | Permanent
Posted 4 months ago
Job Title: Technical Support Analyst
Position Overview
An exciting position within the market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors.
The Commercial Software Support Department assists customers with queries and problems relating to their application software post implementation. The Department also provides customers with a wide variety of other services including the installation of new software and customer training.
Knowledge and Experience
Extensive experience in a customer-focused role in a service oriented environment
A Computer Science degree, or degree with a large element of computing, or equivalent qualification
A good knowledge of a structured programming language
An understanding of databases
Special Conditions:
Alternating weekly shift pattern of 8.00am - 4.30pm and 9.30am 6.00pm, with an hour unpaid lunch break
For more information about this role, please contact:
Matthew McNeill
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