Billing Analyst - Italian Speaking

Competitive | Northampton | Permanent
Posted 1 year ago

Billings Analyst – Italian Speaking
Northampton
Permanent
£ Competitive

InterQuest Solutions are delighted to be working with one of our key clients through a period of real success, supporting them with the recruitment of Billings Analyst for their Italian client market. This role will be to administer and bill all of the Global contracts across EMEA for all Direct and Indirect countries in line with the overall Global agreements. Ensuring all are billed accurately, consistently and efficiently whilst maintaining good relations with both and internal and external customers.

Candidates for this role will need to be fluent in Italian both spoken and written

Duties & Responsibilities
• To ensure the billing process adheres to company procedures and customer requirements
• Maintain and update contracts as and when appropriate
• Coordinate with internal teams to ensure invoicing produced accurately and in a timely manner in accordance with company policy
• Drive to minimise bespoke billing and adhere to standard customer process
• Handle all customer enquiries/complaints promptly and efficiently to satisfy customer requirements and escalate in a timely manner if required
• Assist in relevant projects where required
• To support the team leader to ensure departmental targets and objectives are met
• Provide a dedicated Account billing service
• Work within a high volume, fast paced and customer focused environment

Skills & Experience
• Candidates will need be fluent in Italian, both spoken and written
• Previous experience and skills in a similar role
• Ideal candidates will be numerate, literate with good PC skills and experience including working knowledge Microsoft Excel
• Ability to deal with ‘difficult customers’, resolve conflict and confrontation
• Results focused and able to work with large data sets, producing reports and formatting

For more information about this role, please contact:

Rachel Loughlin

rachel.loughlin@interquestsolutions.co.uk
0161 237 0063

See Rachel Loughlin's jobs
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