Contracts Administrator - Finnish, Danish Or Swedish Speaking

Competitive | Northampton | Permanent
Posted 4 months ago

Contracts Administrator - Finnish, Danish or Swedish speaking
Northampton
£ Competitive

InterQuest Solutions are delighted to be working with one of our key IT solutions clients supporting the recruitment of a Contracts Administrator to support they Swedish, Danish or Finnish clients

Candidates must be fluent spoken and written for the workplace in either Finish, Danish or Swedish

Duties & Responsibilities
• Administer the process of a customer query and ensure resolution to the customer satisfaction in an accurate and timely manner.
• Process contract administration amendments.
• Responsible for processing the billing and credit process for customers and then administer the credit and rebill process
• Liaise with customers by phone or email to work to resolve queries and any customer issues
• Manage customer queries through a internal ticket system, working methodically and efficiently to ensure excellent customer service and meet set SLAs


Skills & Experience
• Due to the customer location candidates must be fluent (written & spoken) in either Finnish, Danish or Swedish
• Confident utilising a range of systems including Microsoft Office suite and knowledge or experience of Oracle would be a distinct advantage
• Previous experience in an administration or customer service environment would be preferable
• Good communication skills and the ability to deal with ‘difficult customers’, resolving conflict and confrontation would be highly desirable

For more information about this role, please contact:

Rachel Loughlin

rachel.loughlin@interquestsolutions.co.uk
0161 237 0063

See Rachel Loughlin's jobs
Related Jobs

Senior Administrator - Contracts

Competitive | Northampton | Permanent

Senior Administrator – Contracts Northampton Permanent £ Competitive InterQuest Solutions are delighted to be working with one of our key clients a technology leader in the recruitment of a Senior Administrator to be based...


Billing Analyst - Italian Speaking

Competitive | Northampton | Permanent

Billings Analyst – Italian Speaking Northampton Permanent £ Competitive InterQuest Solutions are delighted to be working with one of our key clients through a period of real success, supporting them with the recruitment...


Billing Analyst - French Speaking

Competitive | Northampton | Permanent

Billings Analyst – French Speaking Northampton Permanent £ Competitive InterQuest Solutions are delighted to be working with one of our key clients through a period of real success, supporting them with the recruitment...