Systems Expert Support Level 1

Competitive | 60327 Frankfurt Am Main | Contract
Posted 1 year ago

1st 2nd Line Support

Our client are seeking a 1st & 2nd Line Support Engineer to join this German based Financila Services client.

Essential skills required for this role are as follows:

Also the client require the sucessful candidate to be able to start on the 15th Dec in Germany so please apply and i can discuss this role in more detail.

• Provides 1st level support for EIOPA staff for all IT problems, via email or telephone
• Maintains the standard desktop image of EIOPA
• Monitors and troubleshoots the windows environment
• Supports incident and problem management for the server and desktop environment
• Provides troubleshooting of printers
• Helps the IT team in administrative tasks like inventory management, documentation etc.
• Develops, tests and deploys desktop application packages
• Supports incidents and problem management for the mobile phones and handheld devices
• Produces technical documentation
• Drafts technical specifications of IT systems for Windows environments

For more information about this role, please contact:

Shane Hickmott
01892 553247

See Shane Hickmott's jobs
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