Disconnect Engineer

£305 | Glasgow | Contract
Posted 3 months ago

Disconnect Engineers required for a contract work with a large international telecoms company, the Disconnect Engineers will be based in Glasgow and Hampshire initially on 6 month contracts.

The Disconnect Engineers will be responsible for:
- Identify and track against disconnect orders in various workflow and inventory systems, and will be required to perform traffic checks to ensure services are not in use before disconnect takes place.
- If traffic is present, liaise with customers as required to ensure that disconnection request is valid.
- If traffic is not present, perform "soft" disconnect for defined period of time, allowing customers the opportunity to reverse the disconnect.
- Put quality measures in place to ensure that inventory is accurate following all disconnection activity, and that inventory matches the live network in all cases.
- Drive process improvement (where opportunity exists) to ensure COT procedures are optimised.
- Stakeholder engagement (internal and external) aimed at risk mitigation and complex problem resolution.
- Put quality measures in place to ensure that inventory is accurate following all disconnection activity.
- Seek or provide guidance as necessary to gain support from team members, contributing to development of cross-functional expertise.
- Contribute to process documentation and work instructions in support of disconnect activities.
- Work with incumbent employees to establish best practice and work with the team to embed processes and procedures with grooms engineers.

- Applicant should have experience in a medium to large scale business in implementation, provision and support of transport/transmission and/or IPVPN network technologies.
- DWDM provisioning, testing, and fault resolution.
- SDH/SONET provisioning, testing and fault resolution.
- Sound knowledge of Ethernet, SDH E1/E3 and SONET optical network OC-1 to OC-192 for access circuits is desirable.
- MPLS, L2/L3 VPN, VPLS, Routing and Switching, OSPF, BGP, EIGRP, HSRP, VRRP.
- Applicants for the IP role must have experience on Cisco 7000, 3000 Series, Alcatel-Lucent (Nokia) 77XX and Juniper MX120, MX480, MX960 or similar edge router/switches to design & deploy L2/L3 VPN, VPLS services.
- Network infrastructure experience on QoS for Data, Voice, and Video, TCP/IP, IPSec VPNs
- Valid CCNA, CCNP, JNCIA or MEF certification
- Understanding of Ethernet, SDH E1/E3 and SONET optical network OC-1 to OC-192 for access-circuits is desirable
- Design and Test of VPN based solutions, including network to network interconnects between service provider networks.
- Network performance analysis and reporting, L2 customer support for trouble tickets.
- Alarm management and throughput testing.
- Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organisation.
- Experience of Huawei (6800, 3800 and/or 1800), Infinera, Nortel TDM10G or Nokia 1830 equipment desirable.
- Experience of Lucent (DMX, ADM16), Ciena (5430, 6110, 6500, Core Directors), Ericsson (SMA16, SMA1, SMA16 ) desirable.

For more information about this role, please contact:

Joe Burder

01442 285 020

See Joe Burder's jobs
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