Head of Information Services, Systems & Technology

£70,000 | London | Permanent
Posted 3 months ago

Head of Information Services, Systems & Technology - Permanent - London - £60k-£70k

A top rated higher education organisation based in London, is looking for a new Head of Information Services, Systems & Technology (H/O ISS&T) to join them and completely re-shape their IT services, hardware and software.

With 500 students and 200 staff, this small but highly reputable educational institute need someone that is both hands-on and strategically minded to undertake a full evaluation of the department and deliver a well thought out, complex transformation.

Reporting into the Director of Operations and managing 3x direct reports, which includes a Service Desk Manager and 2x supports, you will be working with the team to streamline a range of IT functions, including:

* License renewals and upgrades for software such as their VLE (moodle)
* Finance system (Agresso), their timetabling system (Celcat)
* The multiple CRM's that are in place across the institution
* Managing the cloud-hosted environment (Office 365, Skype for Business)
* Microsoft environment

This really is a blank canvas for the successful candidate to hit the ground running and take full control and ownership of the services and systems.

Key responsibilities include:

* Developing and executing the ISS&T strategy
* Taking responsibility of the day to day delivery of the infrastructure, including the creation of policies and procedures that are put in place across the user-focused service
* Establish appropriate Service Level Agreements
* Manage the purchase, installation and implementation of all new hardware, software and network products
* Lead, manage and develop the team
* Budget management

The university offers fantastic benefits which include flexible working as well as a huge 30 days of annual leave bank holidays Christmas closure days. So in total, that is 44 days' worth of annual leave that is offered from the very start.

For more information about this role, please contact:

Natalie Wattenbach

01892 553 212

See Natalie Wattenbach's jobs
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